Enhance Trust with jobseeker community – become KYC Compliant

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Naukri.com is committed to protecting the data provided to us by our users and increasing the security of our customer accounts.

The New KYC Update Process for Clients: A Guide

KYC, or Know Your Customer, is a crucial process for Naukri to verify the identity of it’s clients. With the updated KYC process, clients can now complete the verification process online, making it more convenient and efficient.

This blog will guide you through the new KYC process for:

  • Individual or proprietorship firms
  • Company or partnership firms 

and answer some of the frequently asked questions.

Know Your Customer (KYC) requirement will enable us to know / understand our customers better, and to-

  • protect your account information and identity
  • prevent misuse of the personal information of jobseekers, which you are privy to
  • protect our users from being victims of fraud

This includes verifying the identity and address of customers. KYC documents approval is needed before activation of any new subscription. In case of non-compliance, newly purchased subscriptions will not be activated for use.

New KYC Process for Individual or Proprietorship Firms

Step 1 – Aadhar Verification via OTP

  1. Input your Aadhaar number.
  2. An OTP will automatically be sent to the Aadhaar registered mobile number.
  3. Enter the correct OTP to successfully verify this step.

Step 2 – Address Verification

  1. Confirm the address fetched from your Aadhaar card.
  2. Alternatively, you can upload a GST certificate to opt for an alternative address.

Step 3 – Photo Verification

  1. Click a selfie and submit it.
  2. The selfie will be automatically matched with the image on your Aadhaar card.
  3. If the images match, the verification will be complete.

New KYC Process for Company or Partnership Firms

Step 1 – Company Registered PAN Card

  1. Input your company PAN card number or scan it.
  2. In case the scan is unsuccessful, you will be asked to input your PAN number and name and use an address document for verification.

Step 2 – Address Verification

  1. Upload COI or GST documents for auto/instant verification to avoid the manual queue.
  2. In case you don’t have these two documents, you can upload any of the following documents to verify your address:
    • Bank account statement
    • Credit card statement
    • Government registration certificate
    • Lease proof
    • Service tax/sales tax/TAN
    • Shop and establishment certificate
    • Telephone bill
    • Electricity bill
    • Water bill
    • Udhyog Aadhar
  • This process will require manual verification.


Q: What should I do if my Aadhaar number is not linked to my mobile number?

A: Send an email to kyc@naukri.com with details about your issue. Our manual team will reply to you and help you cross this step. They may ask for additional documents to verify your identity.

Q: What if the image in my Aadhaar card doesn’t match my live selfie?

A: If the system detects a mismatch, it will prompt manual verification. After 2-3 attempts, the system will move your verification to our manual team, who will reach out to you for clarification via email.

Q: What happens if the scan fails anywhere during the process?

A: The system will provide you with multiple attempts and guide you through the process with manual information to help you move ahead.

Q: What if I don’t want to use my address from the documents provided in the address step?

A: Email kyc@naukri.com with the address document you wish to use. Our manual team will reply to you and help you verify your address.

Q: What if I am unable to complete the KYC process online?

A: You can reach out to kyc@naukri.com for manual verification at any stage of the process.