The most common reason your referral emails are not getting delivered is because they may have been blocked by your IT team. It is possible that these emails have run into problem with your ‘Internal Firewalls’.

What does this mean ?
Some companies do not like seeing emails going ‘To’ and ‘From’ the same domain, while being passed through a third party. For instance, you may be sending the referral email from you@YourEmail.com to employees@YourEmail.com .
In the middle of this process, your email goes through Naukri server.
It is possible that your company IT team may find these emails suspicious and block them.

Should I worry about it ?
This problem happens in few cases; nothing to worry about.
It can be handled very easily.

What is the solution ?
Solution is very simple. Your IT team needs to whitelist our IPs. This would mean they are Ok receiving emails from the referral application
Our Product team will work with your IT team to resolve this quickly.

Connect with us and we will take it forward with your IT team.

Does this process take too much time ?
No, this is a very simple process and can be resolved in most cases in 1-2 days.

Is there any risk involved ?
No, this is a completely safe process. We use exclusive IPs to send out referral emails.
Your IT team can safely mark these IPs as allowed; Once done, your referral emails will start flowing in.
Connect with us now.

For any other queries, email us at referralsupport@naukri.com .

Thanks and Regards
Ankur Agarwal
Naukri Product Team